Once the reservation is completed, the student has to communicate his arrival to the residence through the online form at least 15 days before arrival.
Check-in is possible from Monday to Friday, from 9:00 am to 5:00 pm.
It is mandatory to communicate to the Residences Office and to the manager of the residence the day and time of the check-out, trough e-mail, 15 days before leaving. The day of the check-out the accommodation will be checked in front of the student, then it is necessary to sign the “check-out report” attesting the condition of the accommodation (or attesting deficiencies or damages compared to the check-in).
PLEASE NOTE: The check-out report is necessary to receive the deposit back.
PLEASE NOTE: for those who leave the residence at the end of the academic year (July 31st 2019) it is possible to check-out within August 1st 2019 at 10 am.
Before entering the residence, the guest has to pay a deposit of € 400,00
This deposit will be given back after the last check-out from the residence: if the residence will not have debts or damages, the full amount will be given back, otherwise the amount will be reduced.
The deposit can be refunded only by bank transfer within 60 days from the request.
In order to receive the amount please write an email to email@example.com, with the subject “Deposit refund”, and writing the following details:
and attaching to the email:
The bank account needs to be registered to you.
For further information please send an email to booking-residenze(at)polimi.it