Check in/out

Check-in

Once the reservation is completed, the student has to communicate his arrival to the residence through the online form at least 15 days before arrival.

Check-in is possible from Monday to Friday, from 9:00 am to 5:00 pm.

Check-out procedures

It is mandatory to communicate to the Residences Office and to the manager of the residence the day and time of the check-out, trough e-mail, 15 days before leaving. The day of the check-out the accommodation will be checked in front of the student, then it is necessary to sign the “check-out report” attesting the condition of the accommodation (or attesting deficiencies or damages compared to the check-in).

 PLEASE NOTE: The check-out report is necessary to receive the deposit back.

 PLEASE NOTE: for those who leave the residence at the end of the academic year (July 31st  2021) it is possible to check-out within August 1st 2021 at 10 am.

Deposit

Before entering the residence, the guest has to pay a deposit of € 500,00

This deposit will be given back after the last check-out from the residence: if the residence will not have debts or damages, the full amount will be given back, otherwise the amount will be reduced. 

How to get the deposit back

The deposit can be refunded only by bank transfer within 60 days from the request.

In order to receive the amount please write an email to the reference contact with the subject “Deposit refund”.

Required information:

  • personal code
  • a scan copy of a valid Identity card or passport
  • a scan copy of the Check-out paper

 

Keep in mind that to get a refund it's necessary to enter your bank account (or Italian Posta account) registered to you in the section "Data->Manage payment method" of the online services of Politecnico University of Milan (the full instructions can be found in the booking guide).

 

CONTACTS

For Students at full rent: booking-residenze(at)polimi.it

For DSU students: dsu-residenze(at)polimi.it