CHECK-IN

Students paying full rate – PhD – Students with Disabilities

Those who have made an ANNUAL or FIRST SEMESTER reservation may check in starting August 25, 2026.
Those who have booked for the SECOND SEMESTER may check in starting February 15, 2027.

Such Guests must communicate their check-in date by entering it on the portal: section – Arrival Date (Check-in), at least 7 days before the arrival date.

DSU Students

DSU students must communicate their check-in date during the acceptance phase through the portal:
Alloggio > Studenti BENEFICIARI DEL DIRITTO ALLO STUDIO – Accettazione alloggio – Accettazione alloggio > Studenti Beneficiari del Diritto allo Studio [Accommodation > Students in RECEIPT OF DIRITTO ALLO STUDIO – Acceptance of housing place – Acceptance of housing place > Students in Receipt of Diritto allo Studio].

Visiting

Guests belonging to this category must communicate their check-in date and time by writing to the Director of the Residence at least 7 days in advance respect the start date of the reservation.

Days/Hours

– Students/PhD: Check-in is available from Monday to Friday (excluding holidays), from 9:00 AM to 5:00 PM.

– Visiting: Check-in is available starting from 2:00 PM on the first day of the reservation, including weekends and holidays.

What to bring

To complete check-in, guests must show:

– A valid ID document;

– A passport-sized photo;

– For non-EU students: passport and residence permit, or proof of application/renewal receipt.

Check-in Report

At the beginning of the stay, guests sign a check-in report containing information about the condition of the accommodation and furnishings at the time of delivery.
Guests must report any damage or irregularities within 48 hours of check-in, otherwise they will be charged at check-out.

CHECK-out

Reservation

For all students and in the academic year 2026/27, the tenancy period at the university Halls of Residence ends on July 30, 2027, by which date check-out must be completed and the residence vacated.

Visiting guests may leave the residence by August 1, 2027 at 10:00 AM.

Students/PhD must book their check-out date by scheduling an appointment through the portal (section – Departure Date (Check-out)) or by contacting the Direction of the Residence at least 7 days before departure.

Visiting guests must book their check-out by contacting the Direction of the Residence at least 7 days before departure.

Hours

Check-out are available from Monday to Friday (excluding holidays) by 10:00 AM.

Note: If the guest is not present at the scheduled check-out time for inspection, the staff will proceed in their absence. Any damages or anomalies found will be charged to the guest, including extraordinary cleaning costs if necessary.
Politecnico di Milano and the Direction of the Residence decline all responsibility for damage or loss of personal belongings.

What to do

Guests must completely vacate the accommodation and remove all personal belongings (it is not expected any return for objects left in the residence). The accommodation must be left clean (no food/garbadge inside) and with all the appliances in working order.

Check-out Report

The check-out procedure includes:

– Inspection of the accommodation by residence staff;

– Signing of the check-out report by both the Residence Director and the guest;

– Return of the accommodation keys.

Security Deposit Refund

After completion of the check-out procedure, and if there are no outstanding payments to Politecnico di Milano, guests may request the refund of the security deposit.

The refund is made upon request after verifying any damages to property, facilities, or furnishings:

– If no damage is found, the deposit is refunded in full;

– If damages are found, the corresponding amount is deducted;

– If damages exceed the deposit, the guest must pay the difference.

Refunds are made via bank transfer within 90 days from the request, which must be submitted through the ticketing system with the subject: “Security Deposit Refund”.

Documents required:

– Copy of the check-out report;

– Copy of a valid ID or passport.

All guests must having entered their bank/postal account details in the Politecnico di Milano Online Services (Personal Page → Data → Management of Payment Method → Inserimento).

Before submitting the request, students must also ensure that their Tax Code and personal residence details are already entered in their Online Services profile.